Terms & Conditions
PerfectFitLeather.com offers free shipping to the USA and CANADA, on all jacket orders, with no minimum order sizes or special exceptions. A Flat Rate charge for shipping charges as well as taxes and customs duties will apply to handbag and blouse orders. Just because shipping is free on all jackets doesn't mean it should take a long time. PerfectFitLeather understands that getting your items quickly is important to you, so we make every effort to process your order quickly. But, keep in mind that your jackets are custom made to measure to fit you which inherently takes longer.
Payment can be accepted via PayPal or by Credit Card through the Shopify payment system. Sorry, we do not accept personal checks. Your card number will be protected using SSL, industry-leading encryption standard. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
Return & Exchange Policy
Although we do not except returns for refund or exchange on custom made to measure garments, we want to ensure a satisfactory customer experience. That’s why our return policy is set for 7 days of delivery but our RETURN INSTRUCTIONS must be followed. You can return your jacket for an exchange in the event that your fit is due to our error. The exchange will only me made for the same style and color jacket.
Once we have received and inspected your returned jacket (Usually within 72 hours of receipt), you will receive an email with our determination.
Also please note that in case of a jacket being returned, customers would have to bear charges for shipping back the item to us. For Complete return instructions and conditions, please see our RETURNS page.
Shipping & Delivery
We only ship orders to the USA and Canada. We usually ship orders for your custom made to measure jackets within 3 weeks. However, it can take up to 5 weeks for your item to be shipped. We ship through Express deliveries including DHL. After Shipping, it usually takes 3 to 7 business days for the items to be delivered to your doorstep. We reserve the right to choose the courier of our choice to accommodate the most efficient method of getting the product to you.
Shipping charges, Import duties, and tax charges are included in the item price. Once we ship the order and provide tracking number, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by courier company due to any reason, or courier company attempts to deliver order when the customer is not at home, it is customer's responsibility to contact courier company. We recommend you the follow up with courier once you are provided the tracking number. After multiple delivery failure attempts at the provided address, courier company might destroy the parcel and we will not be responsible in that case.
In case of purchase of multiple items, or multiple transactions from the same customers. We usually ship items in one parcel, however, depending on what you ordered, your order may be shipped in more than one parcel.
Order Acceptance & Payment
Please note that there are cases when an order cannot be processed due to various reasons. The website reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged. The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Paypal or by credit card using the Shopify payment gateway at checkout. All payments must be made in USD.